Pre-Order Policy
At Offshore Gadget, we offer the opportunity to pre-order select premium gadgets to ensure you get the latest and most sought-after products as soon as they become available. Please review our pre-order policy below:
- Pre-Order Availability
Pre-order items are identified on our website and can be ordered before they are in stock. Availability of pre-order items is subject to change based on supplier updates and market demand.
- Payment Terms
Full payment is required at the time of placing a pre-order. This secures your item and guarantees your place in the queue for the product.
- Estimated Delivery Time
The estimated delivery timeframe for pre-order items is between 12 to 24 working days from the date of purchase. This timeline is subject to change based on supplier fulfillment and shipping logistics.
- Order Confirmation
Once your pre-order is placed, you will receive an order confirmation email with the details of your purchase. This email serves as your receipt and confirmation of your pre-order.
- Shipping
Pre-order items will be shipped as soon as they become available. Standard shipping times apply once the product is in stock and ready for dispatch. You will receive a shipping confirmation email with tracking information when your order is shipped.
- Cancellations and Refunds
You may cancel your pre-order within 48 hours of placing the order for a full refund. After 48 hours, cancellations are not guaranteed and are subject to our discretion based on the status of the order with our suppliers.
If we are unable to fulfill your pre-order for any reason, you will be notified and issued a full refund.
- Changes to Pre-Order Items
In rare cases, changes may occur in the specifications or availability of pre-order items. We will notify you promptly if any significant changes affect your order.
- Contact Information
For any questions or concerns regarding your pre-order, please contact us at support@offshoregadget.com or call us at 013 333 88 502.
By placing a pre-order with Offshore Gadget, you acknowledge and agree to the terms outlined in this Pre-Order Policy.
